Our client • Umuahia • Entry Level
Greet patients, visitors, and vendors in a courteous and professional manner
Answer and direct incoming phone calls promptly and efficiently
Schedule, confirm, and reschedule patient appointments
Maintain patient records and update personal and insurance information
Collect and process co-pays and other payments
Provide general information about hospital services and procedures
Coordinate with medical staff and departments for smooth patient flow
Maintain a clean and organized front desk and waiting area
Adhere to patient confidentiality and HIPAA regulations
Perform other administrative duties as needed